Fraud

Learn about Fraud on our blog
All You Need to Know About PCI Compliance

All You Need to Know About PCI Compliance

PCI-compliance is a vital step towards your business success, and that is why you should complete the SAQs and AOCs before the year ends. You do not only hold proof that you are PCI-compliant but you also avoid paying non-compliance fees from merchant account providers by being non-compliant. You can be charged up to $40 per month if you are non-compliant.

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The Dangers of Billback Pricing

The Dangers of Billback Pricing

Billback is a payment processing plan that allows your provider to offer you a flat rate like 1.79%. That means your monthly payment will include a transaction fee of 1.79% on every single transaction you made, regardless of the type of interchange category the transaction amount to.

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Credit Card Security Features

Credit Card Security Features

When you take credit cards in person it is a good idea to ensure that your staff are knowledgeable about Credit Card Security Features. Buy knowing and understanding these features, merchants can help reduce the likelihood of card present fraud. A few good tips are to always check for a signature on the back of the card and to ask for ID to verify the signature.

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How to Dispute Credit Card Transactions

How to Dispute Credit Card Transactions

As a merchant, it's possible that you'll see a credit card dispute at some point in your business. Many businesses for one reason or another have already experienced a customer disputing a charge and have had to deal with a "Chargeback". This week, however, we wanted...

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How to Dispute Fraud on Business Visa Debit Cards

How to Dispute Fraud on Business Visa Debit Cards

One of our clients called us with an interesting question regarding disputing a fraudulent transaction on their Business Debit Card. As part of our weekly newsletter series, we asked one of our staff members to get to the bottom of it and make sure our customers knew how to protect themselves.

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How Credit Card Information is Stolen

How Credit Card Information is Stolen

As a merchant you have a responsibility to protect your customers sensitive data, yet every year we hear about massive data breaches and most people with a credit or debit card have received a replacement card due to a breach. While these types of large scale breaches...

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No One Likes Friendly Fraud

No One Likes Friendly Fraud

While most of the time, customers are one of your greatest assets -- they spend money, buy goods and help keep everything running-- sometimes an unassuming customer can create a lot of headache through friendly fraud. Friendly fraud occurs when the cardholder disputes...

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