Category: Dispute

Void vs Refund vs Reversal: Here are the Basics

As upcoming merchants, you probably already heard the terms void, refund, and reversal when discussing payment transactions. Generally, all three are transaction methods that are initiated by the merchant and are meant to return money to the customer.

Read More
Fraud Awareness 101: Mitigating Fraud with EMV Technology

Highlights: This is the second part of a blog series we created as part of a global campaign for #FraudWeek  The first part, which explores fraud and fraud-related chargebacks, can be read here Previously, we talked about fraud, fraud-related chargebacks, and how they serve as a double-edged sword: they hold both merchants and cardholders victims. […]

Read More
What is Fraud and What Are Fraudulent Chargebacks?

While technology created the space that allows for seamless financial transactions between clients and merchants, it has also become a cause for abuse. It has provided another area of opportunity for potential criminals to leech on, most of which are fraudulent in nature.   Fraud has always been a danger to both supplier and consumer. […]

Read More
How to Dispute Credit Card Transactions

As a merchant, it's possible that you'll see a credit card dispute at some point in your business. Many businesses for one reason or another have already experienced a customer disputing a charge and have had to deal with a "Chargeback". This week, however, we wanted to address the issue of what happens when you, as […]

Read More
Where's My Money? 3 Ways to Avoid Delays in Processing Refunds and Correcting Errors

Anyone who’s worked retail has likely made a mistake while charging a credit card. This can create a headache for customers, staff, and management. For most people the first reaction is to simply void the transaction and start over. The problem with this approach is you're usually left with the customer asking why they were […]

Read More

AGAPAY - Transactions that give

Agapay was founded on the idea that payment processing should be ethical and give back to the community. In pricing, structure and service, we will always do our best to give the most value and maximize service.
Agapay is a Registered Partner/ISO of Elavon, Inc. Georgia [a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN]
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram