Dispute

Void vs Refund vs Reversal: Here are the Basics

Void vs Refund vs Reversal: Here are the Basics

As upcoming merchants, you probably already heard the terms void, refund, and reversal when discussing payment transactions. Generally, all three are transaction methods that are initiated by the merchant and are meant to return money to the customer.

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Fraud Awareness 101: Mitigating Fraud with EMV Technology

Fraud Awareness 101: Mitigating Fraud with EMV Technology

Highlights: This is the second part of a blog series we created as part of a global campaign for #FraudWeek  The first part, which explores fraud and fraud-related chargebacks, can be read here Previously, we talked about fraud, fraud-related chargebacks, and how they...

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What is Fraud and What Are Fraudulent Chargebacks?

What is Fraud and What Are Fraudulent Chargebacks?

While technology created the space that allows for seamless financial transactions between clients and merchants, it has also become a cause for abuse. It has provided another area of opportunity for potential criminals to leech on, most of which are fraudulent in...

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How to Dispute Credit Card Transactions

How to Dispute Credit Card Transactions

As a merchant, it's possible that you'll see a credit card dispute at some point in your business. Many businesses for one reason or another have already experienced a customer disputing a charge and have had to deal with a "Chargeback". This week, however, we wanted...

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